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In our first post Relate event, the Community team hosted a deep dive into what's new with Zendesk Messaging. We sat down with Text Messages | Zendesk Developer Docs Zendesk is announcing the general availability of Text, a feature of Zendesk Talk that makes it easy for customer service teams to support their customers via
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How do I add background, alignment, and outline to my texts? [iOS] Text based interview? : r/Zendesk How to Call from Zendesk [2025 Guide] In today's video, we cover zendesk call tutorial, zendesk calling feature, how to use
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A lot of people today aren't calling on the phone. They're texting a lot, and there's a lot of great software out there. We use a Texting and SMS is built into the Zendesk ticketing system. Teams can get started in minutes — no need to hire developers or an implementation team Now that you've connected your own support email to Zendesk, you need to make add necessary SPF and DNS records so that
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Explore how to effectively view and manage intelligent triage predictions in Zendesk's Admin Center. Learn how to edit intent,